Support

How do I contact Global Web Limited?

Our e-mail address is info@globalweb.co.uk and our office telephone number is +44 1224 332211. A full listing of our contact information is provided in the Contact Us section.

Web Hosting

Global Web Limited provides a range of web hosting options both for web sites developed by ourselves and others.

What type of server do you use?

Global Web Limited has a range of servers available including dedicated and shared Dell and Sun servers. These servers can be tailored for meeting the needs of individual customers. Various operating system can be supported including NT, Unix, MacOS and Linux.

How much disk space is included?

Global Web Limited provides solutions to our clients' needs and resources such as 'disk space' are provided on a project-by-project basis. Please contact us to discuss your needs more fully.

Web Site and Web Services

Global Web Limited provides a range of web site and web services development expertise.

What is included in your web site development projects?

Global Web Limited provides a customised solution for each of our clients. Each client's needs are analysed and understood before each project is started. Thus the scope and deliverables for each project are different for each of our clients.

What type of organisations do you typically serve?

Global Web's clients have included large multi-national organisations, government agencies, national organisations and a number of medium size businesses in a diverse range of industries.

Do you use third parties?

Yes. See our Partner Organisation section for more details about other organisations that we may work with on a project.

How long will development take?

Like any other organisation we prefer as much lead time as possible in order to complete any project. However, often we can start within two weeks of the contract being awarded. The client is always made aware of any changes that will influence the final delivery date of a project.

What expansion options are provided?

Various, depending upon the project, but in all cases we provide an open solution enabling future development and integration.

How do you determine the cost of projects?

Project costs are based upon the scope of the work, timeline for delivery and the resources required to complete the project. Each project is costed individually and the client receives a written quotation for the work and a description of its scope.

Can you provide a fixed bid?

Yes. Almost all our projects for clients are based on fixed prices. Day rates are available upon request.

How quickly can you start my project?

This depends upon our current workload. Typically a project will be started a few weeks after the contract is awarded.

How do you handle changes in project requirements?

Any changes in scope during a project are mutually agreed before any implementation changes are made.

Who else have you done work for?

Various, please see our Projects Portfolio for examples. A complete list is available upon request.